Self-service

Strivacity's self-service capabilities empower your customers to do basic administration and troubleshooting for themselves, freeing up your helpdesk and customer service staff to focus on more complex support cases.

Self-service capabilities provide:

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Take a look into how put customers in charge of their personal information, account security, or data handling.

• Self-registration
  • Account activation
• Account recovery
  • Self-service username reminder
  • Self-service password reset
  • Self-service MFA re-request
• Self-service account management
  • Personal information
  • Account settings
  • Security settings
  • Privacy and data
  • Application quick access

You can manage all self-service capabilities through the Admin Console: enable or disable them on a per-policy basis and assign your configuration to any of your applications.

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Learn more about the options we offer in our self-service policies.

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Customer-facing experiences can also be re-branded using your own logo and color scheme. See Using Your Own Logo and Color Scheme for more information.

Learn about

• Policy settings
  • Self-service registration
  • Customer invite registration
  • Password and username recovery
  • Self-service account management
  • Enable application launcher
• Customer experience
• Application launcher

Learn how to

1. Create a Self-Service Policy
2. Edit a Self-Service Policy
3. Copy, export, and import self-service policies
4. Delete a Self-Service Policy
5. Assign a Self-Service Policy to an Application