Learn how to use the Fusion Admin Console to provide helpdesk personal or customer service staff easy administration of your customers accounts and groups.
The Fusion Admin Console provides a rich set of capabilities for helpdesk personal or customer service representatives to manage customer identities and any aspect of their account on the behalf of your customers.
While you may wish that your customers self-register (See Setup and Manage Self-Service for more information), from time to time you may need to manage your customer's accounts directly, or that may simply be how you want to manage your customer's identities. The choice is yours!
Learn How To
Fusion breaks the management of a customer accounts down into four simple steps: