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Getting Started
Using the Dashboard
Default Self-Service Policy
Learn more about the configuration and best practices baked into the default Adaptive Self-Service policy.
Fusion's default Self-Service policy is automatically assigned on a per-Application basis and is in use from the moment that you start using the Fusion, i.e. there is nothing that you need to do to ensure that you're using some best-practice customer experience and self-service workflows for your customer accounts.
See Setup and Manage Self-Service for more information on how to create and assign your own Self-Service policy.
The Default Self-Service Policy is configured as shown in the table below:
Setting
Default Value
Description
Self-Service Policy Name
Default
This is the name of this policy that you will see wherever it is references within the Fusion admin console.
Allow Self-Service Customer Registration
On
This allows customers to self-register/sign up for customer accounts from the log in component.
Lifetime of New Customer Activation Link by Email
24 hours
The default length of time that a customer has to click the account activation link in the activation email before it expires.
Allow Self-Service Password Rest
On
This allows customers to to reset their own passwords on their accounts from the log in component.
Lifetime of Password Reset Link by Email
60 minutes
The default length of time that a customer has to click the password reset link in the password reset email before it expires.
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