Application launcher

Overview
You can allow customers to launch multiple applications from the convenience of their self-service accounts. After completing this guide, you will unlock a hidden menu named 'Your applications' in the self-service portal where customers can access their available quick access links.
​Application launcher setup 
​Quick access setup​
Application launcher page in the self-service account
Application launcher setup 
To display quick access tiles in an application's self-service portal, you first have to enable the application launcher capability in the application.
After the application launcher capability is enabled, every application that has a quick access tile configured will automatically populate.
1) Navigate to Self-services policies in the Admin Console.
2) Create or open a self-service policy for editing.
Self-service policy page
3) Switch on or make sure 'Enable Application Launcher' is turned on: 
Enable application launcher option highlighted in a self-service policy
4) Save your settings before continuing.
5) Navigate to Applications. 
6) Select an application where you'd like to enable the application launcher.
Selecting the base application on the Applications page
7) Add the self-service policy that enables the feature.
Self-service policy highlighted in Application properties
8) Click Save. 
Quick access setup
You can configure applications to appear as quick access links in related applications' self-service portals. 
Only applications that share the same identity store can appear in each other's application launcher menu. 
1) Choose a different application you'd like to include in a related application's application launcher. 
Selecting an application on the Applications page
2) Copy the application's self-service URL. 
Save the copied URL for a future step. 
Copying the application URL
3) Enter the application. 
4) On the General tab, scroll to the 'Application Launcher' section:
Toggle the 'Enabled' switch to activate the feature
Add a display name for the application shortcut
Add a URL for the shortcut's logo
Application launcher section in general settings
This example quick access tile will look like this in the self-service portal:
5) Switch to the OAuth2/OIDC tab. 
6) Scroll to the 'Other' section and insert the application's URL you've copied earlier. 
Customers will be redirected to this address when launching the application. If they've activated 'Keep me logged in', they will skip identification and password entry when accessing the new application. 
Application shortcut URL highlighted in the OAuth/OIDC tab
You can add shortcuts to external applications as well. In that case, customers will have to go through the external application's login workflow. 
Shortcut to an external service in the OAuth/OIDC tab
7) Save your changes. 
The quick access tile of the application will show up in the self-service account of the application where the application launcher capability was enabled: 
Example quick access tile in a self-service account
Repeat the quick access setup steps for other applications to include more quick access tiles:
Example quick access tiles in a self-service account

Customer experience

Creating a self-service policy

Last modified 2mo ago

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Outline

Overview

Application launcher setup

Quick access setup