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Customer self-service APIs

Build custom user management experiences directly within your brand’s portal using Strivacity’s My Account APIs. These APIs eliminate the need to use admin APIs for users making account changes on their own behalf. The same APIs power our My Account no-code component, enabling you to manage identifiers, attributes, passwords, consents, and personal data downloads.
Explore the API reference

Editing identifiers in My Account and self-service APIs

Users can now update their own identifiers directly within the My Account portal or through our self-service APIs.
Learn more about My Account

Configurable brute-force attempt limits

Brute-force limits for both password and MFA authenticator challenges are now configurable on a per-session basis via Adaptive Access policies, giving you more control over security thresholds. Previously, brute-force limits were hard-coded to 3 attempts.

Granular username requirements

Username requirements can now be configured with minimum and maximum length settings. You can also enforce specific formats using regular expressions and define custom error messages for invalid inputs.

Enhanced password policy options

Password policies now include options to set maximum length requirements and disallow specific special characters.
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Search for OIDC client IDs in applications list

You can now search for OIDC client IDs directly on the Applications page. This makes it easy to locate applications by client ID.

"Remember my device" on MFA passcode screen

The “Remember My Device” setting is now available on the MFA passcode screen, in addition to the MFA method chooser screen.

“Back to login” button on MFA screens

We’ve added “Back to Login” buttons to all MFA screens, including MFA method selection, MFA passcode, and MFA enrollment screens, improving the user experience.

Support for additional telephony providers for SMS

Strivacity now supports additional telephony providers, including Sinch and Infobip, for sending SMS messages.


Other features

  • Description field for policies
    Add descriptions to policies for easier management and documentation.

  • Sensitive customer input in Journey Builder
    Input steps set as “sensitive” within Journey Builder will display information inputted by customers as masked in logs, enhancing privacy for sensitive user data.

  • Date attribute indexing and filtering
    Attributes with date values can now be indexed and filtered for streamlined data queries.

  • Error messages based on HTTP error codes in brand policies
    Customize error messages triggered by HTTP error codes in brand policies.

  • New language support
    We added support for the following additional languates:

    • Arabic (Egyptian)
    • Creole (Cape Verdean)
    • Creole (Hatian)
    • Norwegian (Norway)
    • Polish (Poland)
    • Somali (Somalia)

Bug fixes

  • Fixed an issue where the account engagement widget incorrectly displayed an empty state.
  • Resolved an issue preventing spaces from being typed in dropdown filters.
  • Fixed an issue where the ‘&’ character was not allowed in email subject lines.
  • Corrected a problem where MFA options were not displaying in the self-service portal when logging in via an external account.