Admin accounts

The Admin accounts page lists all accounts that can access your instance’s Admin Console. On the Accounts tab, you can view account details, filter the list, and perform account management actions such as enabling, disabling, or deleting accounts. You can also switch to the Invitations tab to view and manage admin account invitations.

Capabilites

• View all admin accounts in your instance.
• Search and filter accounts by identifiers, attributes, dates, and role memberships.
• Enable or disable account access to the Admin Console.
• Permanently delete admin accounts.
• Access invitations for admin accounts.

Providing admin access

You can give your administrative staff and customer support team access in two ways:

• Inviting admin accounts: Send an email invitation to a user so they can register their own account.
• Creating admin accounts: Add an account directly in the Admin Console.

🚧

Accounts in the Admin role have full access to all areas of Strivacity and to customer identities. For security, it’s strongly recommended to enable multi-factor authentication for all admin accounts.

📘

The Invitations tab lists pending admin account invitations, including the email address invited, the invitation status, and when the invitation was sent. See Inviting admin accounts for details.

Page layout

The Accounts tab displays a searchable, filterable table of all existing admin accounts in your instance.

Each row in the table shows:

• Account: The account holder’s display name, username, and email address.
• Status: Whether the account is enabled (can sign in) or disabled (cannot sign in).
• Last login: The most recent time the account successfully signed in.

Above the table, you’ll find:

• Filters: Use one or more filters to narrow the list of accounts.
• Invite admin: Opens a form to send a new admin account invitation. Select the arrow to open a menu with additional options: create an admin account directly or send invitations in bulk.
• Bulk actions: When you select one or more accounts, actions become available above the table.

Filtering

You can narrow the list of admin accounts by applying filters in the toolbar above the table. Filtering updates the page URL, and your last-used filters remain applied even after navigating away and returning to the page.
Filters are grouped into the following categories:

📘

By default, the 'Given name' and 'Family name' attributes in the admin identity store are set to searchable (indexed). Any attribute marked as searchable in the admin identity store appears as a filter option on this page.

📘

When you apply filters, the URL automatically updates to reflect your filter selection. This allows you to share or bookmark your current view. Your last-used filters are remembered: if you navigate away and return, the same filters will be applied.

Account actions

When you select the checkbox next to one or more accounts, a set of actions appears above the table: