Self-service

Strivacity's self-service capabilities empower your customers to do basic administration and troubleshooting for themselves, freeing up your helpdesk and customer service staff to focus on more complex support cases.

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Strivacity's default self-service policy comes with pre-configured best practices that you can apply immediately to an application.

Self-service capabilities provide:

• self-registration
  • account activation
• account recovery
  • self-service username reminder
  • self-service password reset
  • self-service MFA re-request
• self-service account management
  • personal information
  • account settings
  • security settings
  • privacy and data
  • application quick access

You can manage all self-service capabilities through the Admin Console: enable or disable them on a per-policy basis and assign your configuration to any of your applications.

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Learn more about the options we offer in our self-service policies.

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Customer-facing experiences can also be re-branded using your own logo and color scheme. See Using Your Own Logo and Color Scheme for more information.

Learn about

• Policy settings
  • Self-service registration
  • Customer invite registration
  • Password and identifier recovery
  • Self-service account management
  • Enable application launcher
• Customer experience
• Application launcher

Learn how to

1. Create a Self-Service Policy
2. Manage a Self-Service Policy