Self-service account management

Allow customers to manage their personal information

Allow customers to edit their Personal information page in the self-service account.

Allow customers to manage their consents

Comply with regulatory requirements and give customers the right to view any consents that they have accepted and allow them to opt out of any optional consents.

This setting allows customers to manage their consents in the Privacy & data section of their self-service accounts.

Allow customers to manage their notifications

Allow customers to manage their notification preferences from their self-service account.

When enabled, customers can access the Notification settings page in the self-service portal and control which notifications they receive for their account.

This setting gives customers greater control over account communications without requiring assistance from your customer service.

Allow customers to download their data

Comply with regulatory requirements where you need to give customers the right to data portability.

This setting allows customers to download their account data from their self-service accounts in the Privacy & data section in HTML or JSON format.

Allow customers to delete their accounts

You can allow customers to terminate their accounts from their self-service page.

If they choose to delete their accounts, a follow-up email is sent to customers to verify their decision before any permanent change is made.

Until using the account deletion link, customers can still log back into their accounts.

If you disable this option, your customer service can still initiate account termination in the Admin Console.

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This option is required as part of GDPR compliance.

Lifetime of account deletion link by email

This setting determines how long the account deletion link remains valid.

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The lifetime of the link is set to 60 minutes by default. The link should be considered and treated as a secret.