Overview

Strivacity's dashboard gives you deep insights into the health of your customer identity ecosystem, ensuring you have the insights needed to meet your brand's login, account onboarding, and security objectives.

Capabilities

3 out-of-the-box dashboards configured for operations, account onboarding, and security use cases
Create additional custom dashboards
Filter the entire board on a per-widget basis
Filter by date range, application client, or A/B test variant
Show the same data with different chart views
Add multiple widgets of the same metric with different filters to compare different date ranges or applications
Export dashboards to CSV or PDF

Create a new dashboard

Click the current dashboard name and select + New board.
Select whether you want to start adding custom widgets or start with a board template.
Add new widgets to the board by clicking the ⚙️ icon and selecting Add widgets.
Filter the data by timestamp using the date filter.
Filter the data by application using the application client filter.
Use the (:) menu in a dashboard tile to select the chart type, add tile-scoped filtering, refresh the data, duplicate the tile, export to PDF, or delete the tile.

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Any dasboard customizations, including filtering, changing widgets, or adding new dashboard tabs, only affect the administrator currently using the admin console. These changes are not shared with other admins.

Default dashboards

Operations

Total active accounts
Active accounts vs. total accounts
Total identities
Login success, fail, abandonment
External login usage

Account opening

Registration success/fail/abandonment
Registration failure reasons
Registration median times
Total customer identities
IDV transactions - pass/fail/%
MFA registrations
External login registrations

Security

Username reminders
Password resets
Login failures
Blocked sessions - reasons
Stepped-up logins - reasons
Stepped-down login - reasons
Adaptive access authentications by type

Metric list

You can add widgets when creating new boards or customize existing boards by adding widgets. The list below shows all the metrics that can be displayed through these widgets.

Metric	Description
Active accounts	Displays the number of accounts that have been active within a given month, providing insights into customer engagement and platform usage over time.
Account engagement	Compares active accounts to total accounts, highlighting customer engagement and platform adoption.
Logins	Displays the counts of successful logins, login failures, and login abandonments, offering a comprehensive overview of login activity and customer behavior.
Login success	Displays the number of successful login attempts over a specified timeframe, indicating the efficacy of authentication processes and system accessibility.
Login failure	Tracks the frequency of unsuccessful login attempts, offering insights into potential security threats and authentication issues.
Login failure reasons	Highlights the top reasons for login failures along with the corresponding steps in the authentication process. Use to identify common issues and potential points of improvement.
Login abandonment	Shows the number of instances where customers abandon the login process before completion, indicating potential usability challenges or barriers to access.
Abandoned login steps	Highlights the top steps where customers commonly abandon the login process, offering insights into potential usability issues or obstacles to customer engagement.
Registrations	Displays the counts of successful registrations, registration failures, and registration abandonments, providing insights into the effectiveness of the registration process and customer engagement.
Registration success	Displays the number of successful registrations within a specified period.
Successful registration duration	Shows the median time spent on individual registration screens before successful completion, aiding in identifying potential bottlenecks or areas for streamlining the registration process.
Registration failure	Tracks the number of failed registration attempts over a specified period, highlighting potential obstacles in the process and areas for improvement.
Registration failure reasons	Highlights the top reasons for registration failures along with the corresponding steps in the process, aiding of common issues and potential points of improvement.
Failed registration duration	Shows the median time spent on each registration screen before a registration failure occurs, offering insights into potential usability issues or points of friction in the registration process.
Registration abandoned steps	Highlights the top steps or screens where customers commonly abandon the registration process, pinpointing potential usability hurdles or areas for improvement in customer experience.
Registration abandonment	Shows the number of instances where customers abandon the registration process before completion, indicating potential usability challenges.
Adaptive rule events	Provides insights into the effectiveness of adaptive access rules by indicating the number of blocked sessions due to security policy violations and stepped-up/stepped-down authentication measures.
Blocked sessions	Tracks the number of sessions blocked due to security concerns or violations, providing insights into attempted unauthorized access and the effectiveness of security measures.
Blocked session reasons	Highlights the primary reasons for session blocks, offering insights into security threats and potential vulnerabilities in the system.
Stepped-up logins	Indicates the number of login attempts that triggered stepped-up authentication measures, offering insights into security triggers and potential risks.
Stepped-up login reasons	Highlights the primary reasons triggering stepped-up authentication during login attempts, aiding in the identification of potential security threats and risk factors.
Stepped-down logins	Indicates the number of login attempts that triggered stepped-down authentication measures, offering insights into security triggers and potential risks.
Stepped-down login reasons	Highlights the primary reasons triggering stepped-down authentication during login attempts, aiding in the identification of potential security threats and risk factors.
External logins	Shows the frequency of external login attempts categorized by provider configuration, offering insights into customer preferences and authentication sources.
External registrations	Shows registrations based on external provider setup, aiding in understanding customer preferences for authentication sources.
Forgotten username requests	Illustrates the successful and failed resolution of forgotten username requests, indicating the efficiency of customer support and account recovery processes.
Password resets	Displays the successful and failed number of password resets, indicating the effectiveness of customer support and account security measures.
MFA authentications	Shows the distribution of MFA methods used, aiding in understanding authentication preferences.
MFA enrollments	Shows the total registrations with MFA, highlighting enhanced security measures.
Identity verification and fraud transactions	Illustrates the utilization of identity verification services alongside fraudulent transaction detection measures, offering insights into security protocols and risk management strategies.
Voice call/SMS and email resend requests	Tracks the count of resend requests that occurred while using Strivacity messaging services. Used to track instances where messages were not successfully delivered initially due to issues, prompting re-attempts for successful delivery. Does not count Emails Ide sent via 3rd-party SMTP servers.
Account lockout	Tracks the number of account lockouts, helping identify possible threats or excessive failed login attempts.
Login attempts with disabled accounts	Tracks the number of login attempts with disabled accounts, helping identify potential security reasons or customer access issues.
Consent activity	Tracks the total acceptance and total revocation numbers, providing filtering by specific consents and their versions.
Directory connector uptime status & failures	Monitor the health of Directory connectors with counts of connection errors, unexpected failures, and uptime history.
Directory connector response times	Track Directory connector performance with counts of total round trip, queue times, and datastore response times.
Directory connector error codes	Highlights the top error codes for Directory connector operations.