Overview

Strivacity's dashboard gives you deep insights into the health of your customer identity ecosystem, ensuring you have the insights needed to meet your brand's login, account onboarding, and security objectives.

Capabilities

3 out-of-the box dashboards configured for operations, account onboarding, and security use cases
Create additional custom dashboards
Filter entire board, or on a per-widget basis
Filter by date range or application client
Show the same data with different chart views
Add multiple widgets of the same metric with different filters to compare different date ranges or applications
Export dashboards to csv or PDF

Metric list

Metric	Description
Active accounts	Displays the number of accounts that have been active within a given month, providing insights into user engagement and platform usage over time.
Account engagement	Compares active accounts to total accounts, highlighting customer engagement and platform adoption.
Logins	Displays the counts of successful logins, login failures, and login abandonments, offering a comprehensive overview of login activity and user behavior.
Login success	Displays the number of successful login attempts over a specified timeframe, indicating the efficacy of authentication processes and system accessibility.
Login failure	Tracks the frequency of unsuccessful login attempts, offering insights into potential security threats and authentication issues.
Login failure reasons	Highlights the top reasons for login failures along with the corresponding steps in the authentication process. Use to identify common issues and potential points of improvement.
Login abandonment	Shows the number of instances where users abandon the login process before completion, indicating potential usability challenges or barriers to access.
Abandoned login steps	Highlights the top steps where users commonly abandon the login process, offering insights into potential usability issues or obstacles to user engagement.
Registrations	Displays the counts of successful registrations, registration failures, and registration abandonments, providing insights into the effectiveness of the registration process and user engagement.
Registration success	Displays the number of successful registrations within a specified period.
Successful registration duration	Shows the median time spent on individual registration screens before successful completion, aiding in identifying potential bottlenecks or areas for streamlining the registration process.
Registration failure	Tracks the number of failed registration attempts over a specified period, highlighting potential obstacles in the process and areas for improvement.
Registration failure reasons	Highlights the top reasons for registration failures along with the corresponding steps in the process, aiding of common issues and potential points of improvement.
Failed registration duration	Shows the median time spent on each registration screen before a registration failure occurs, offering insights into potential usability issues or points of friction in the registration process.
Registration abandoned steps	Highlights the top steps or screens where users commonly abandon the registration process, pinpointing potential usability hurdles or areas for improvement in user experience.
Registration abandonment	Shows the number of instances where users abandon the registration process before completion, indicating potential usability challenges.
Adaptive rule events	Provides insights into the effectiveness of adaptive access rules by indicating the number of blocked sessions due to security policy violations and stepped-up/stepped-down authentication measures.
Blocked sessions	Tracks the number of sessions blocked due to security concerns or violations, providing insights into attempted unauthorized access and the effectiveness of security measures.
Blocked session reasons	Highlights the primary reasons for session blocks, offering insights into security threats and potential vulnerabilities in the system.
Stepped-up logins	Indicates the number of login attempts that triggered stepped-up authentication measures, offering insights into security triggers and potential risks.
Stepped-up login reasons	Highlights the primary reasons triggering stepped-up authentication during login attempts, aiding in the identification of potential security threats and risk factors.
Stepped-down logins	Indicates the number of login attempts that triggered stepped-down authentication measures, offering insights into security triggers and potential risks.
Stepped-down logins reasons	Highlights the primary reasons triggering stepped-down authentication during login attempts, aiding in the identification of potential security threats and risk factors.
External logins	Shows the frequency of external login attempts categorized by provider configuration, offering insights into user preferences and authentication sources.
External registrations	Shows registrations based on external provider setup, aiding in understanding user preferences for authentication sources.
Forgotten username requests	Illustrates the successful and failed resolution of forgotten username requests, indicating the efficiency of user support and account recovery processes.
Password resets	Displays the successful and failure number of password resets, indicating the effectiveness of user support and account security measures.
MFA authentications	Shows the distribution of MFA methods used, aiding in understanding authentication preferences.
MFA enrollments	Shows the total registrations with adaptive MFA, highlighting enhanced security measures.
Identity verification and fraud transactions	Illustrates the utilization of identity verification services alongside fraudulent transaction detection measures, offering insights into security protocols and risk management strategies.
Voice call/SMS and email resend requests	Tracks the count of resend requests that occurred while using Strivacity messaging services. Used to track instances where messages were not successfully delivered initially due to issues, prompting re-attempts for successful delivery. Does not count Emails Ide sent via 3rd-party SMTP servers.

Create a new dashboard

Click the current dashboard name and select "+ New board"
Select whether you want to start adding custom widgets or start with a board template
Add new widgets to the board by clicking the ⚙️ icon and select "Add widgets"
Filter the data by timestamp using the date filter
Filter the data by application using the application client filter
Use the (:) menu in a dashboard tile to select the chart type, add tile-scoped filtering, refresh the data, duplicate the tile, export to PDF, or delete the tile.

Default dashboards

Operations

Total active accounts
Active accounts vs. total accounts
Total identities
Login success, fail, abandonment
External login usage

Account opening

Registration success/fail/abandonment
Registration failure reasons
Registration median times
Total customer identities
IDV transactions - pass/fail/%
Adaptive MFA registrations
External login registrations

Security

Username reminders
Password resets
Login failures
Blocked sessions - reasons
Stepped-up logins - reasons
Stepped-down login - reasons
Adaptive MFA authentications by type