Create a branding policy

Branding policies define the appearance and customer-facing content of Strivacity-hosted experiences.

Using branding policies, you can:

• Configure brand identity settings
• Customize colors and logos
• Add custom CSS and JavaScript
• Add supplemental content and communications
• Preview customer journey experiences before publishing changes

To create a branding policy:

1. In the Admin Console, go to Policies → Branding.
2. Select Create.
   A new branding policy opens with the following configuration areas:
   • The General tab contains core branding configuration settings, including branding metadata, logos, colors, footer links, and supporting texts.
   • The Branding policy editor provides advanced customization options, including:
     • Custom CSS
     • Additional scripts
     • Additional HTML content
     • Supplemental customer-facing text
     • Live preview functionality
3. Configure the branding policy as needed.
4. Select Save.

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After creating the branding policy, you can assign it to applications. For more information, see Assigning a policy.

⚠️

Modifying an existing policy (for example, by renaming it) may affect how reporting and analytics dashboards display historical data.

Historical data is not deleted, but some dashboards may only display information associated with the current version of a policy.

Before making significant changes to a production policy, consider whether reporting continuity is required for your organization.