Admin notifications

Overview

Admin Notifications offer the same options as Notification Policies but are specifically tailored for Strivacity Admin accounts.

You can customize these to inform your Strivacity admins of security events or activity on their admin accounts.

Admin notifications are delivered in two ways 1) email (relayed through our hosting partner, Amazon's Simple Email Service) and 2) SMS (relayed using our SMS and Voice delivery partner, Telesign).

By default, all email notifications are sent using the email address noreply.[brandname].strivacity.com where [brandname] is the name that you have defined for your Strivacity instance.

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To override the default sender domain with a custom value, go to Instance configuration on the Admin Console, then select Admin policies and Notifications. On the page Admin notification templates, you can enter a new email sender address.

Learn More About:

1) Admin Notifications (both email and SMS)

2) Editing Admin Notification Templates

Admin Notifications

Strivacity provides the following admin email notifications:

Template	Description
Account Invite	This template is used for sending account invitation notifications to onboard administrative identities. Account invites are mandatory notifications that are automatically sent to administrators invited to the Admin Console. The invite message contains an invitation link that invitees can use until the end of the link's lifetime or successful account creation.
Forgotten Username Reminder	This template is sent to an admin's primary email account when they use the self-service 'I forgot my Username' option during the Login process. Note: This is generally only useful if you've decided to use a dedicated username or mobile phone number as the primary admin identifier (vs the email address).
Password Reset	This template is sent to an admin's primary email address when they use the 'Forgot my Password' option during the Login process. This is a one-time-use link with a default lifetime of 60 minutes. This link should be considered a secret until it has been used. See Editing a Self-Service Policy for more information on how to edit the link lifetime.
Password Reset Request Succeeded	This template is sent to an admin's primary email address after they have successfully changed their password. The email also includes a link for the customer to reset their password if this change was not made by them.
MFA Method Enroll	This template is sent to an admin's primary email address to inform them that they have enrolled in Email-based Multi-Factor Authentication. The email will contain a one-time passcode that the customer will need to use to verify that they own this email account.
MFA Method Change	This template is sent to an admin's primary email address to inform them when an MFA Method (and its factor type) has been changed or removed. For example, if a customer changes their phone number for SMS-based MFA, this will inform them. This is to provide the admin's awareness of this change in case they did not make it themselves.
Account Updated	This template is used for sending an update via email about any changes made in the admin's account. Example The admin receives an email update about their updated name and home address.
One-time-Passcode	This template is sent to an admin's primary email address when the Email OTP MFA method is used during login. The email contains a single-use One-time Passcode that has a default expiry of 6 minutes.
Magic Link	This template is sent to an admin's primary email address when the email Magic Link MFA method is used during login. The email contains a single-use Magic Link that has a default expiry of 6 minutes.

Strivacity provides the following customer SMS notifications:

Template	Description
MFA Method Enroll	This template is sent to an admin's phone number to inform them that they have enrolled in SMS-based Multi-Factor Authentication. The SMS will contain a one-time passcode that the customer will need to use to verify that they own the phone number.
One-time Passcode	This template is sent to an admin's phone number when the SMS OTP MFA method is used during login. The text message contains a single-use One-time Passcode that has a default expiry of 6 minutes.
Magic Link	This template is sent to an admin's phone number when the SMS Magic Link MFA method is used during login. The text message contains a single-use Magic Link that has a default expiry of 6 minutes.

Template

Description

MFA Method Enroll

This template is sent to an admin's phone number to inform them that they have enrolled in SMS-based Multi-Factor Authentication. The SMS will contain a one-time passcode that the customer will need to use to verify that they own the phone number.

One-time Passcode

This template is sent to an admin's phone number when the SMS OTP MFA method is used during login.

The text message contains a single-use One-time Passcode that has a default expiry of 6 minutes.

Magic Link

This template is sent to an admin's phone number when the SMS Magic Link MFA method is used during login.

The text message contains a single-use Magic Link that has a default expiry of 6 minutes.

Editing Admin Notification Templates

To view and manage all admin notifications do the following:

Start by logging into the Admin Console using an admin account.
From the left-hand menu, select Instance Configuration > Admin Policies > Notifications.

The Admin Notifications Templates page will be displayed as shown below:

To customize a specific Admin Notification Template, select the row of the template that you wish to edit. The Edit Template page will be displayed as shown below (the example we're using here is for the MFA Changed email notification).

Admin notifcation template editor — Admin notification template editor

When you have finished making any desired changes, select Save.