Consent management

Overview

Developing a sound and reliable consent management process is an essential part of your brand’s overall data strategy. A comprehensive approach to consent collection helps you adapt to varying data protection policies across different contexts and geographical locations. It also allows you to clearly state your data collection practices – purpose, usage, storage – to customers, preferably in your brand’s unique voice and tone.

With the Strivacity built-in consent management solution, you can check all of these boxes.

No-code consent configuration

Consent Management comes with a user-friendly editor interface where you can create consent requests that reflect your brand's personality.

Consent Management allows you to

• insert your communications into a ready-made consent request template
• adopt a variant of the consent statement to show in the self-service account
• use markdown in the consent editor
• manage consent versions

Applications

Once you have your consents all lined up, you can add them to your applications with just a few clicks.

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You can add as many consents as you need to a single application or recycle consents and use them in multiple applications.

Strivacity supports 3 types of consents:

1. Optional with checkbox Customers can skip this type of consent in the registration and login workflow and can manage it in their self-service account.

2. Mandatory with checkbox Required to continue the registration or login workflow. Customers can actively indicate their acknowledgment by selecting a checkbox.

3. Mandatory without checkbox Required to continue the registration or login workflow. Consent arises from the customer's choice to continue to the next step in their workflow.

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Lifecycle event hooks can prepare your applications to comply with data protection policies by geographical location.

Identity verification

During the identity verification customer journey, consent is collected and logged to verify customer identity.

Customer experience

You can display consent requests in the registration and login workflows for customers:

Customers can manage their consents in the self-service accounts.

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You can allow or restrict your customers from managing their consents in their accounts by adjusting the self-service policy of your application.

Administration experience

The Admin Console keeps track of the consent receipts for every customer account. Admins can look up when a customer has granted or revoked their agreements.

Learn about

1. Consent settings

2. How customers manage consents

Learn how to

1. Create a consent

2. Edit a consent

3. Assign a consent to an application

4. Manage customers' consent receipts