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Creating administrative accounts

This page walks you through how to create an administrative identity in the Admin Console.

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  1. Navigate to Instance Configuration > Admin Accounts.

  2. Click the downward arrow at the 'Invite Admin' button on the right.

  3. Select '+ Create Account'.

Create Account option located under Invite Admin

Create Account option located under Invite Admin

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You will be directed to an account creation form where you can fill in information for the new administrative identity.

Create account form

  1. Mandatory fields:
  • Username
  • Email
  • Password
  1. Recommended optional fields:
  • Phone number (for Multi-Factor Authentication enrollment)

Here's a cheat sheet for what rules to keep in mind when filling out each field:

Attribute fieldDescription & rules
Username

  • Must be unique since its the primary identifier of the account.
  • Can contain up to 104 characters in length
  • Can contain any of the of these ASCII characters: # $ % & ' ( ) - . @ ^ _ ` { } ~
  • Cannot contain: " / \ [ ] : ;
= , + * ? < >

  • Are case aware but not case sensitive:

    • Case awereness refers to the storage of a username in the case that it was provided. If a username is entered as ‘UsERname’ then it is stored as ‘UsERname’ and displayed as '‘UsERname’ whenever presented to the customer.
    • Being not case sensitive means that different casings of the same character sequence will not make a username unique. Example 'Username' and 'USeRnAmE' will be recognized as the same identifier by the system.
Email

The email address must be in the format of localpart@domain

Localpart:

  • Can contain any uppercase or lowercase Latin characters
  • Can contain any digits 0 to 9
  • Can contain any of these ASCII characters: ! # $ % & ' * + - / = ? ^ _ ` {
} ~

Domain:

· Can contain . if it is not the first or last character or repeated

· Can contain any digits 0 to 9

· Can contain any uppercase or lowercase Latin characters

· Can contain – if it is not the first or last character

PasswordThe following password quality requirements apply to administrator passwords:

  • Minimum required character length is set to 14
  • The password can contain any allowed characters, but character types such as digits and special characters are not required.
  • Breached password detection enabled
  • The same character is allowed to repeat consecutively 3 times within the password. Example 'aaa'
  • 3-character long sequences are allowed in the password. Example '123'
  • The password can contain up to 64 characters
  • Can contain any uppercase or lowercase Latin or Unicode characters
  • Breached password detection prevents the re-use of passwords previously leaked in data breaches.
  • Repeated character restriction is case-sensitive which allows the lower and upper case of the same letter to alternate.
    • Phone number
    • Can contain any digits 0 to 9
    • Can contain + providing that it is the first character
    1. Click 'Save' once you've typed in the new admin's profile information.

    📘

    After successful account creation, you will be taken back to the Admin Accounts main page.

    ✅

    You can return to the administrative account to manage its General settings, review and update Assigned Roles, and check Account Activity logs.

    Updated 8 months ago