AI Assist provides in-product help for brand admins directly in the Admin Console. It uses generative AI to answer questions about Strivacity features, configuration, and documentation.

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AI Assist is turned on by default for all new product instances starting with the Seoul release. If you would like the feature to be off, contact your Customer Success representative during environment setup.

What is AI Assist?

AI Assist is an intelligent helper embedded in the Admin Console. It is trained on Strivacity documentation and APIs and provides guidance, explanations, and instructions while you work in the product.

Key features and capabilities

AI Assist is available throughout the Admin Console to help you quickly find information and complete configuration tasks.

• Product guidance: Ask questions such as “How do I set up an application?” or “How do I configure password reset?” and receive step-by-step instructions.
• Documentation assistance: Ask where to find a feature or configuration option and get directed to the relevant product area or documentation.
• Feature explanations: Ask what a feature does, how it works, or when to use it.
• Terminology support: Ask for explanations of product terms and configuration options used in the Admin Console.

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AI Assist, like any other generative AI tool, can sometimes be wrong. Be sure to confirm the validity of critical information before making any important decisions.