Instance information
The Instance information page provides an overview of your Strivacity instance details and allows you to configure selected administrative settings.
Accessing instance information
- Log in to the Admin Console using an admin account.
- From the left-hand menu, select Instance configuration.
- Choose Instance information.
The page displays general instance details and configurable security settings. After you have completed any changes, select Save.
Instance details
The following fields provide information about your instance:
| Setting | Description |
|---|---|
| Company name | The company name used as a variable throughout Strivacity-hosted interfaces and customer notifications. |
| Address | The fully qualified domain name (FQDN) of your Strivacity instance. This address is used to access the Admin Console and APIs. |
| Hosting region | The country or region where your Strivacity instance is deployed. This is selected during instance provisioning. For more information, see Available regions and data residency. |
| Version | Displays the currently deployed version of your Strivacity instance. |
Administrative access control
Limit Admin Console access to
You can restrict administrative access to the Admin Control to specific IP addresses or subnets.
To configure access restrictions:
- Select Add IP/subnet.
- Enter the trusted IP address or subnet.
- Save your changes.
You cannot save network restrictions if your current IP address is not included in the allowed list.
Automatic pausing
Automatic pausing protects your instance by temporarily pausing activity after a defined period of inactivity.
The core automatic pausing policy (including its status and inactivity thresholds) is managed at the instance level. If enabled for your instance, the following values are displayed:
| Setting | Description |
|---|---|
| Automatic pause threshold | The amount of time the instance can remain inactive before being automatically paused. |
| Warning notification threshold | The time before automatic pausing when a warning notification is issued. |
| Keep alive duration | The duration for which the instance remains active after a keep-alive interaction. |
Automatic pausing is enabled and configured by Strivacity. If you would like to enable or modify automatic pausing for your instance, contact Strivacity support.
Updated 9 days ago