Conditional notification contents allow you to target content to specific audiences using the same notification policy and templates. You can display dynamic content for different customer segments based on their account information, such as organizational affiliation, group membership, or specific attributes.
Notification HTML templates support complex logical expressions. You can apply conditional logic to notifications using the following account-related variables:
account. object can be expanded by adding custom attributes to the identity store. You can define the name of the variable in the "Attribute name" field.
|contains objects with group name and ID members (of the groups the account is a member of)
groups. list elements are the groups the account is a member of. New
groups. elements are generated and added to the list when creating new groups in the Admin Console.
Autocomplete is supported for objects in the notification HTML editor.
You can define custom variables that display different contents for varying customer segments:
This example introduces a new variable that changes its content based on an account's group membership.
Here's what the "Password reset" message looks like for a member of the "Brandtegrity customers" group:
This example contains conditional logic for showing email signautes for accounts of a specific group.
Notifications can display varying message contents for different customer bases, such as personalized signature blocks:
Here's what the "Account update" notification looks like for a member of the group:
Updated 3 months ago