Phone-based identity verification
Labels
| Name | Description | Reason of failure |
|---|---|---|
| Phone-based identity verification {success:phone_based_identity_affirmation failure:phone_based_identity_affirmation} | The phone-based identity verification process was either successful or failed. | - missingPhoneNumber: The user didn't provide a phone number or the wrong native claim was used. - missingConsent: For some reason, user consent for the verification process wasn't provided or collected. The verification flow should never complete without gathering consent either explicitly or implicitly. - violation: The name or address provided by the user does not match the expected threshold or the values are missing. |
| Phone risk evaluation {success:phone_risk_evaluation failure:phone_risk_evaluation} | The phone risk evaluation process was either successful or failed. | - allConfiguredAsRisky: All of the phone types available in the phone risk evaluation setup are configured as a risk signal. None of the phone types used by a customer can possibly pass the evaluation. - forbiddenType: The user’s detected phone type is not allowed. It’s considered a risk signal by the phone risk evaluation setup. Also contains further information that marks the exact phone type that's considered a risk signal: mobile, landLine, fixedVoip, nonFixedVoip, other. - missingConsent: For some reason, user consent for the verification process wasn't provided or collected. The verification flow should never complete without gathering consent either explicitly or implicitly. - missingPhoneNumber: The user didn't provide a phone number or the wrong native claim was used. - nonForbidden: None of the available phone types are configured as risk signals in the phone risk evaluation setup. - simChangeDetected: The SIM card and subscriber phone number pairing has recently changed. - unsupportedPhoneNumber: The line type detection returns, but without a phone type. (The phoneType response is null.) |
Phases
| Name | Description | Outcome name | Outcome description |
|---|---|---|---|
| Phone-based identity verification started (phoneBasedIdentityAffirmation) | The phone-based identity verification phase has started. |
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| Phone number risk evaluation started (phoneNumberRiskEvaluation) | The phone number risk evaluation phase has started. |
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Blocks
| Name | Description | Outcome name | Outcome description |
|---|---|---|---|
| Phone record match (phoneBasedIdentityAffirmation) | Phone-based identity verification is being assessed. |
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| Phone number risk assessment (phoneNumberRiskEvaluation) | The phone number risk evaluation is being assessed. |
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Updated 4 months ago