Creating an Adaptive MFA policy

To create an Adaptive MFA policy, follow these simple steps. To use the Adaptive MFA policy once you've created it, simply follow the Assigning an Adaptive MFA Policy to an Application steps.

Start by logging into the Admin Console using an admin account
From the left-hand menu, select Adaptive MFA
Under the Adaptive MFA Policy screen, you will see a listing of all Adaptive MFA policies. If this is a new Strivacity instance, then you will only see the Default Adaptive MFA Policy.
To create a new Adaptive MFA policy, click the + Create adaptive MFA policy button on the right.

The Create Adaptive MFA Policy page will be displayed.
Set up your adaptive MFA policy:

You can manage the basic information of your policy in the General tab.
You'll find the configurable multi-factor methods in the next tab.
You can take various security measures to safeguard your applications.

Click Save once you're finished with the settings.

See Assigning an Adaptive MFA Policy to an Application for the next steps on how these settings can be applied to take effect.

Modifying an Adaptive MFA policy

To edit an Adaptive MFA policy, or assign once you've edited it, simply follow the steps outlined in Manage policies.

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If you make a change to an Adaptive MFA Policy that results in turning off a previously enabled MFA method, note that the following behavior will apply:

Customers' existing MFA enrollment data will not be deleted (if you turn it back on they will not have to re-enroll). This is a safeguard feature just in case an administrator switches off a method and you need to switch it back on again.
That method will be immediately removed from the list of available MFA Methods (at Login and in Self-Service).
If you turn off an MFA method and then re-enable it and the customer no longer has access to that verification email or phone number, they may not be able to recover their account via self-service. Manual intervention via the helpdesk (Strivacity admin console) will be required.