Data collection

Overview

Depending on your brand's needs, you may not want to collect personal information unless identity verification is required to create the account. Also, you may not want to maintain this information after identity verification is complete to avoid data retention risks.

The data collection step allows you to collect missing customer data required for identity verification while the verification flow is in progress and discards it after verification is complete. You can also display previously collected customer data gathered from the initial registration step or from external services via lifecycle event hooks.

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Data collection supports the display of specific attribute fields with the help of native claims and also allows the use of compound address fields that autofill data for customers.